Terms & Conditions
A Legal Disclaimer
Welcome to NoxLune. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any work delivered by NoxLune (“we”, “our”, “us”).
By using our services or visiting our website, you agree to be bound by these Terms. If you do not agree, please do not engage with our services.
1.
Services Provided
NoxLune offers digital marketing solutions including but not limited to:
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Social Media Management
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Content Creation (Posts, Reels, Carousels)
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Paid Advertising (Meta, Google, etc.)
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Website Strategy & SEO
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Brand Development
Custom scopes are defined and agreed upon prior to the start of any project.
2.
Client Responsibilities
Clients agree to:
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Provide accurate, timely information and approvals required to complete work.
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Supply necessary assets (logos, brand guidelines, images, etc.) unless agreed otherwise.
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Respect mutually agreed timelines and payment schedules.
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Use the services only for lawful purposes.
3.
Payments and Fees
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Pricing will be provided based on project requirements or monthly retainers.
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80% advance payment may be required to begin work.
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The remaining amount is payable upon completion, or as per terms discussed.
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Late payments may incur a delay in service delivery or additional fees.
All fees are non-refundable once work has commenced, unless otherwise stated in writing.
4.
Revisions and Approvals
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Most packages include 1–2 rounds of revisions (varies by project).
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Additional revisions may incur extra charges.
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Approval delays by the client may impact timelines and delivery.
5.
Intellectual Property
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Upon full payment, final approved deliverables will be transferred to the client with usage rights.
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NoxLune retains the right to showcase completed work in our portfolio or social channels, unless the client requests confidentiality in writing.
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Drafts and unapproved concepts remain the intellectual property of NoxLune.
6.
Confidentiality
Both parties agree to keep confidential any non-public information shared during the course of the project, unless required by law or with written consent.
7.
Cancellations and Termination
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Either party may terminate the contract with 7 days’ notice in writing.
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Work completed up to the termination date will be billed accordingly.
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Advance payments are non-refundable once services have started.
8.
Limitation of Liability
NoxLune will not be liable for:
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Any indirect or consequential losses arising from the use of our services.
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Client-side delays, missed approvals, or third-party actions (e.g., platform downtime).
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Results outside our control (algorithm changes, ad approval delays, etc.).
9.
Modifications
We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on our website or communicated directly.
10.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes will be subject to the jurisdiction of the courts of Bangalore, Karnataka, India.